Contact
Talk to a person, on WhatsApp
We are a Karachi team that answers on WhatsApp first. Message us about a demo, a question about pricing or a problem with your account, and a human replies during business hours.
Fastest way to reach us. Sales and support both answer here.
Sales and demos
sales@rapideats.pkPricing, plans, chains and partnerships.
Support
support@rapideats.pkExisting merchants: orders, payments, settlement, riders.
Everything else
hello@rapideats.pkPress, careers, suppliers and introductions.
Hours
Mon–Sat, 10:00–19:00 PKT
Replies on WhatsApp and email during these hours. Live-order issues for merchants are handled outside them as well.
Office
Karachi, Pakistan
Visits by appointment. Message us first and we will send the pin.
Book a demo
Want to see it on your own menu?
The demo form takes two minutes: restaurant name, city, branches, WhatsApp number and how you take orders today. We load your menu and call you back to run a test order together.
Payments questions?
Rapid Eats payments are processed by RapidGateway. For merchant agreements, settlement statements or gateway integrations, you can also contact RapidGateway directly.
rapidpay.pkSee Rapid Eats on your own menu
A 20-minute demo on WhatsApp or a call. We set up your menu, you place a test order and watch the money land in your settlement view.